Shipping policy

Order Processing

All orders are carefully inspected and packed by hand before dispatch to ensure your saree reaches you in perfect condition. Orders are processed within 1 business day of payment confirmation.

Delivery Timeline

We deliver across India within 3–4 working days from the date of dispatch. Working days exclude Sundays and public holidays. While we make every effort to meet this timeline, occasional delays may occur due to factors beyond our control such as courier delays, weather disruptions, or high-volume periods.

Shipping Charges

We offer free express shipping on all orders across India. No minimum order value is required.

Order Tracking

Once your order is dispatched, you will receive a tracking number via SMS or email. You can use this to track your shipment in real time through our courier partner's website.

Important Notes

• Please ensure your delivery address, pin code, and contact number are accurate at the time of placing the order.
• Threads of Bengal Private Limited will not be responsible for delays or non-delivery caused by incorrect address details.
• In the rare event that your order is lost or undelivered, please contact us within 10 days of the expected delivery date so we can raise a prompt investigation with our courier partner.